New to Hundeklinikken
A first visit with time to get to know each other
When your dog is to be a patient with us, we want to get to know them before we expect anything from them.
That is why new dogs and owners at Hundeklinikken generally start with an initial 45-minute consultation.
This gives us time to get to know both you and your dog and to work together on a good plan for future visits.
The first visit is about getting to know each other
The initial consultation is, as a rule, procedure-free.
This means we don’t start the relationship with your dog by holding them down, giving shots, looking in their ears, or performing an examination they aren’t ready for.
Instead, your dog gets the opportunity to experience the clinic, the room, and us without having to perform immediately.
They can sniff around. Look around. Take treats. Seek you out. Greet us if they want to. Or keep a little distance if that is what they need.
Meanwhile, we get to know them.
We prepare even before you arrive
Before the consultation, you will fill out a questionnaire about your dog.
Here, we ask about things such as:
- previous experiences with vet visits
- how your dog feels about being handled
- what makes them feel insecure
- what helps when things are difficult
If relevant, we can also request records from your previous veterinarian so we have an overview of your dog’s medical history.
That way, we don’t have to start from scratch when you walk through the door.
We look at both the body and the emotions
At the initial consultation, both a veterinarian and a behavior-certified veterinary technician are present.
The veterinarian can get an overview of your dog’s medical history and any physical issues. At the same time, we observe how your dog reacts to the clinic, to us, and to handling.
Because physical and emotional well-being are connected.
A dog in pain can be harder to handle. And a dog that is very afraid can have difficulty cooperating even for a simple examination.
“That is why we look at the whole dog.”
Together we make a plan
Some dogs walk through the door without a care and quickly decide that Hundeklinikken is an excellent place to be.
Others bring bad experiences with them or quickly become insecure around strangers and handling.
During the first visit, we assess together what your specific dog needs for future visits.
This could be, for example, more time, a specific way of being examined, or calming medication from home. If your dog has greater challenges with vet visits or handling, we can also talk about how we work further with those.
The goal is not for all dogs to be treated the same. The goal is for us to find the way that works best for your dog.
An investment in the many visits to come
It might seem a bit backward to come to the vet for the first time without necessarily having a lot of things done.
To us, it makes perfect sense.
If your dog learns that they are being listened to, and that a visit to us does not automatically mean something unpleasant will happen, we have a much better starting point the next time they actually need our help.
“We don’t just want to succeed with the visit you come for today. We also want to make the next one easier.”
Your initial consultation
45 minutes
1,650 DKK + environmental and hygiene fee
Here we get time to get to know both you and your dog, review the history, and make a plan for future visits.
